Terms of Service

Last updated: 2026-10-21

This English version is provided for convenience. If there is any inconsistency, the Traditional Chinese version prevails.

*These terms are a template and should be reviewed by a Hong Kong lawyer before launch.

1. What the service is

Xingban BaZi (星伴八字) provides BaZi (Chinese Four Pillars) charts calculated from your birth details, with written interpretations. The BaZi and Chinese metaphysics content on this site is for reference and entertainment only. It is not professional advice and does not guarantee any outcome. For important decisions about health, law, money or relationships, please use your own judgement or seek help from a suitable professional.

We never claim any accuracy rate and do not guarantee any outcome. Report content should not replace medical, psychological, legal, financial or other professional advice.

2. Accounts

You must be 18 or over to register. Please keep your password safe; you are responsible for activity in your account.

3. Prices and payment

Prices are shown in Hong Kong dollars (HKD) or US dollars (USD), depending on the currency you choose, and are shown clearly before you pay. US dollar prices are fixed prices, not live currency conversions; you are charged in the currency shown at checkout.
All reports are one-off purchases — no subscriptions and no automatic renewals.
The first-purchase offer only applies to the specified report on an account’s first successful payment.
Payments are processed by Stripe; your report unlocks as soon as payment is confirmed. Your bank may charge its own foreign-transaction fees, which we don’t control.

4. Digital content

Reports are personalised digital content for your personal use only. Please do not resell them or copy them in bulk.

5. Refunds

Reports are personalised digital content generated instantly: once payment is confirmed, your report is generated from your chart and unlocked right away. We want you to buy with peace of mind, so we give a full refund in these cases:

The report failed to generate or won’t open: after payment the report didn’t unlock or can’t be displayed, and we couldn’t fix it within a reasonable time (usually 3 business days).
Duplicate charge: if you were charged more than once for the same report, we refund the extra amount.
Technical error: for example, the amount charged doesn’t match the price shown before payment, or a system error made you buy the wrong product.

Other situations (for example, you’ve already read the report or changed your mind): if you contact us within 7 days of payment, we’ll consider it case by case. This doesn’t affect your rights under Hong Kong law (including the Trade Descriptions Ordinance).

How to request a refund

Email monsterprojecthk@gmail.com with the subject “Refund request”.
Include your receipt number (starting with XB-, found under “My account → Payments → Receipt”) and the email you used at checkout.
Briefly tell us what happened (a screenshot helps).

Timing

We’ll reply within 3 business days.
Once approved, the money goes back to your original payment method via Stripe, in the currency you paid (HKD or USD). Banks and card issuers usually take 5–10 business days to show it.
After a refund, access to the related report ends.
We will never pressure you or push sales because you asked for a refund.

The same content is also available on the Refund Policy page.

6. Limitation of liability

To the extent permitted by law, we are not liable for any decision or loss arising from using or relying on report content, and our total liability is limited to the amount you paid for the relevant order. These terms do not affect your rights under Hong Kong law (including the Trade Descriptions Ordinance).

7. Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region.

8. Language

These terms are available in Traditional Chinese, English and Simplified Chinese. If there is any inconsistency, the Traditional Chinese version prevails.

9. Contact

【待填】營運公司名稱 · 【待填】香港營業地址 · monsterprojecthk@gmail.com